Most interior designers know they need help running their business. What they don’t know is what that person is called, what they actually do, or how to find them without hiring the wrong one and starting over. Laura Umansky and COO Melissa Grove have lived both sides of this, and in this episode they get into all of it.
In this episode, they also talk about:
- COO vs CFO — which do you actually need first, and why most designers get this backwards
- The revenue and headcount signals that mean you’re already overdue
- Why your right-hand person should NOT come from the interior design industry
- The one trait that matters more than any resume or experience
- Where to actually find this person (and what worked for Laura and Melissa)
If you’ve ever searched “when should I hire help for my business,” “how to scale an interior design firm,” or just sat at your desk wondering why running a successful business still feels this exhausting, this episode answers exactly that.
