woman on her computer having online therapy

How Much Do Online Therapy Services Like BetterHelp Cost?

9 min read

It’s Mental Health Awareness Month, so we’re focusing on women’s psychological and emotional wellbeing. Curious how much online mental health services like BetterHelp, Talkspace, and Calmerry cost? What about therapist availability, financial aid, client privacy, and insurance coverage? We’ll answer all your FAQs about online therapy platforms in this article. Read on to learn more.

Answering Your FAQs About Online Therapy Platforms

When considering online mental health platforms like BetterHelp and Talkspace, people often have several common questions regarding how these services work, their effectiveness, and the logistics of using them. Below are our answers to some frequently asked questions (FAQs) that might have popped into your head, too.

How do these platforms ensure privacy and confidentiality?

Online therapy platforms are required to comply with privacy laws like HIPAA in the U.S., which mandate the protection of personal health information. They use encrypted communications and secure servers to ensure that all client-therapist interactions remain confidential.

What are the qualifications of the therapists?

Therapists on these platforms are licensed, accredited, and have undergone a rigorous verification process. They typically hold degrees in clinical psychology, social work, or counseling and are certified to practice by relevant state boards.

How much does it cost?

Costs vary but generally range from $60 to $400 per month, depending on the platform, type of therapy, and frequency of sessions. Most platforms charge a flat monthly fee that includes a set number of live therapy sessions and unlimited messaging.

Do these platforms accept insurance?

Some online therapy platforms accept insurance while others do not. It’s important to check with the specific platform and your insurance provider to understand coverage details.

How are therapists matched with clients?

Clients typically complete an initial questionnaire about their mental health concerns and preferences. The platform then uses this information to match them with a therapist who has relevant experience and qualifications.

What kinds of therapy modalities are available?

Online platforms offer a variety of therapeutic approaches, including cognitive-behavioral therapy (CBT), psychodynamic therapy, solution-focused therapy, and more. Many therapists are also trained in specific areas such as anxiety, depression, relationship issues, and stress management.

Are there any limitations to online therapy compared to in-person sessions?

While online therapy provides flexibility and accessibility, it may not be suitable for severe psychiatric conditions or crises that require immediate or intensive intervention. The lack of physical presence can also be a limitation for some therapeutic techniques.

Can I use the service from anywhere?

Generally, you can access these services from anywhere with a reliable internet connection. However, therapists are licensed to practice in specific states, so you need to be matched with someone licensed in your state of residence.

Is online therapy effective?

Research shows that online therapy can be as effective as in-person therapy for many mental health issues. It is particularly effective for depression, anxiety, and stress management.

How does scheduling work?

Sessions can typically be scheduled at times that suit both you and the therapist. Many platforms offer sessions during evenings and weekends, accommodating various time zones and schedules.

What technical requirements do I need to meet to use the service?

You will need a device with a camera and microphone (like a smartphone, tablet, or computer) and a stable internet connection. Most platforms also require you to use their app or a web browser for secure communication.

Popular Online Therapy Services to Support Your Mental Health Journey


BetterHelp is one of the largest and most widely recognized online therapy platforms, providing easy access to mental health services through the internet. Launched in 2013, BetterHelp online therapy aims to facilitate a flexible, affordable, and confidential therapy experience. Clients are matched with licensed therapists based on their specific needs and preferences.

BetterHelp therapists and other professionals include Licensed Professional Counselors (LPCs), Licensed Clinical Social Workers (LCSWs), Marriage and Family Therapists (MFTs), and psychologists. Bear in mind that not every mental health professional can legally diagnose mental health conditions.

BetterHelp Price

The service operates on a subscription basis, with fees typically ranging between $60 and $90 per week, billed monthly. This cost includes unlimited messaging and one live session per week. BetterHelp makes it easier for people to get help when they need it by removing some of the barriers associated with traditional therapy, such as travel and scheduling. The platform also ensures privacy and confidentiality, adhering to standard data protection regulations and offering clients the ability to remain anonymous to their therapists if they choose.


Talkspace is a prominent online therapy platform that connects users with licensed mental health professionals through a secure and confidential digital environment. Launched in 2012, Talkspace makes mental health services more accessible by allowing clients to communicate with therapists via text, audio messages, and video calls. The platform also offers live video sessions, enhancing the flexibility and convenience of receiving therapy from anywhere.

Cost and Insurance: Talkspace typically charges between $260 to $400 per month, depending on the plan and frequency of live sessions. This subscription includes unlimited messaging with a therapist. Talkspace is notable for accepting insurance, working with several major health insurance providers and employers to cover therapy costs, which can significantly reduce out-of-pocket expenses for clients.

Mental Health Professionals: The platform employs a range of licensed professionals, including Licensed Clinical Social Workers (LCSWs), Licensed Professional Counselors (LPCs), Marriage and Family Therapists (MFTs), and psychologists. These therapists are equipped to handle a variety of mental health issues and come from diverse backgrounds and specialties.

Addressed Mental Health Concerns: Talkspace therapists are trained to address a wide array of mental health issues, including depression, anxiety, stress management, relationship issues, post-traumatic stress disorder (PTSD), and more. They also provide services like couples therapy and have professionals specializing in specific demographics, such as teenagers and veterans.

Financial Assistance: While Talkspace does not routinely offer a sliding scale payment option, its compatibility with insurance plans can make it more affordable for those with applicable benefits. Additionally, the platform occasionally offers promotions or discounts to new users, helping to lower initial costs.

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Calmerry is an online therapy platform that aims to make mental health services more accessible and affordable. It provides a secure and confidential environment where clients can connect with licensed therapists via text messaging and video sessions, depending on the chosen subscription plan. The platform was established with the intention of offering flexible therapy options that fit various lifestyles and schedules.

Cost: Calmerry’s pricing structure is designed to be budget-friendly, with plans starting from around $42 per week. The costs can vary depending on whether the client opts for messaging only or includes video sessions. Packages typically include daily text messaging with occasional live video therapy sessions, and there are multiple subscription plans available to suit different needs and preferences.

Type of Therapy: The platform offers individual therapy through asynchronous text messaging and live video sessions. This setup allows clients to have continuous access to therapeutic support throughout the week, making it easier to manage ongoing mental health concerns.

Insurance and Financial Assistance: Calmerry does not currently accept insurance, which means clients must pay out-of-pocket. However, the platform’s pricing is structured to be lower than traditional therapy to offset the lack of insurance coverage. While there is no formal financial aid program, Calmerry’s lower cost is part of its mission to provide more accessible mental health care.

Mental Health Focus: The platform’s therapists are equipped to handle a variety of issues such as anxiety, depression, relationship problems, stress management, life transitions, and more. Calmerry aims to match clients with therapists who specialize in the areas relevant to their needs, enhancing the effectiveness of the therapy.


ReGain is an online therapy platform that specializes in relationship and couples therapy. It provides a private, secure environment where couples or individuals can work on their relationships with licensed therapists through text, video, and voice messaging. Established with the focus on improving romantic relationships, ReGain makes therapeutic services more accessible for couples and individuals facing relationship challenges.

Cost: The cost of ReGain’s services typically ranges from $60 to $90 per week, billed monthly. This translates to about $240 to $360 per month. The platform offers a single subscription plan that includes unlimited messaging with a therapist and weekly live sessions, which can be conducted via video call.

Type of Therapy: ReGain focuses exclusively on relationship counseling and couples talk therapy. This includes providing support and strategies for communication issues, trust issues, infidelity, intimacy-related issues, marriage and pre-marriage counseling, and general relationship enhancement.

Insurance and Financial Assistance: ReGain does not accept insurance, which means all expenses must be out-of-pocket. The platform does not explicitly offer financial aid or sliding scale fees; however, its pricing model is intended to be more affordable compared to traditional face-to-face therapy sessions.

Mental Health Professionals: The therapists on ReGain are all licensed and credentialed therapists (LPCs, LMFTs, LCSWs, psychologists) with experience in marriage and family therapy, as well as other relationship issues. Therapists on the platform are required to have at least 3 years and 1,000 hours of post-license clinical experience.

Addressed Areas of Mental Health: ReGain therapists help address various relationship issues, including emotional disconnection, communication problems, sexual difficulties, conflicts about parenting or finances, and other specific challenges that affect romantic partnerships.


Amwell (American Well) is a telehealth platform that offers a wide range of medical services, including mental health therapy. The platform provides an easy and convenient way for patients to consult with healthcare providers through video conferencing, making it accessible from virtually anywhere.

Cost: The cost for a therapy session on Amwell generally ranges between $109 and $129, depending on the therapist’s qualifications and experience. Prices for psychiatric services, which include medication management, are typically higher, around $279 for an initial consultation and about $109 for follow-up visits.

Type of Therapy: Amwell provides access to various types of therapy, including individual therapy, couples therapy, and family therapy. The platform also offers psychiatric services for those who may need medication management in addition to therapy.

Insurance and Financial Assistance: Amwell works with numerous insurance providers, so many users can use their health insurance to cover the costs of therapy and psychiatric services. Patients should check with their insurance provider to confirm coverage details before scheduling a session.

Addressed Areas of Mental Health: Amwell’s therapists can address a broad range of mental health issues, including anxiety, depression, stress management, life transitions, relationship issues, and more. The psychiatrists can diagnose and treat mental health disorders, adjusting or prescribing medications as needed.


MDLive is another prominent telehealth provider that offers virtual medical and mental health care. The platform allows patients to receive health services through a secure video or phone consultation, facilitating access to care without needing to visit a physical office.

Cost: For mental health services, MDLive therapy sessions usually cost around $108, while appointments with a psychiatrist are approximately $284 for an initial consultation and around $108 for follow-up visits.

Type of Therapy: MDLive provides therapy and psychiatric services, addressing mental health needs through individual therapy sessions. It does not typically offer specialized formats like couples or group therapy.

Insurance and Financial Assistance: MDLive also partners with many health insurance plans, which can help reduce the cost for patients. Coverage will depend on the individual’s insurance plan and benefits, so checking with an insurance provider is recommended.

Health Professionals: MDLive employs licensed clinical psychologists, licensed clinical social workers, and board-certified psychiatrists. All professionals are credentialed and maintain licensure according to state regulations.

Mental Health Focus: MDLive’s mental health professionals are equipped to deal with a wide array of issues such as depression, anxiety, panic disorders, mood swings, and other common mental health conditions. Psychiatrists are available for diagnosing mental health conditions and managing medication.

Therapy for Black Girls

While not technically an online therapy service, this platform provides resources and access to therapists who specialize in issues affecting Black women. Therapy for Black Girls primarily serves as a directory. It connects Black women and girls with therapists who are sensitive to their unique experiences.

The platform includes a searchable listing of mental health professionals across the United States who specialize in working with Black women. It also provides a wealth of resources including a podcast, blog, and community discussions to support mental health and well-being.

For actual therapy sessions, individuals can use the directory to find and contact therapists suited to their needs. Each licensed therapist operates independently, so Therapy for Black Girls acts as a bridge rather than a service provider.

Final Thoughts on Online Therapy Platforms

If you’re considering online therapy but are worried it might not be as effective as in-person sessions, we understand. But according to UCLA’s meta analysis of more than sixty different studies, “Seeing a therapist virtually is just as effective as face-to-face sessions for most people with anxiety, depression and post-traumatic stress disorder (PSTD).”

Remember, taking the first step toward better mental health is a sign of strength. For many women, balancing personal, professional, and family life demands can be overwhelming, but online therapy platforms offer a convenient and discreet way to access professional support. Whether it’s dealing with stress, anxiety, relationship issues, or simply needing a space to talk, these services are designed to be accessible and accommodating.

We encourage our readers to consider utilizing these valuable resources to find the support they need, ensuring they can lead healthier, happier lives. You deserve to take care of your mental health just as much as any other aspect of your well-being.